Sometimes you will need help with the CD-ROM. We are here for you; however, our staff can only assist with information about the book and help with the CD-ROM (for example, missing files and the like). We, unfortunately, are not authorized to help with computer malfunction, system errors, or third-party applications.
If you need help, or are unsure where to go for help, you can contact us through our Web site. You should get a response within 24 to 48 hours. Go to Que Publishing to submit an email. You will need to provide the following information:
1) Full Title of the Book.
Sometimes we will have already resolved problems, such as
file updates or errata. You can find this information and
more at:
www.quepublishing.com. You will need the ISBN of the book
(0789725843) to access that information.